Baseball Cage Jacket

If we provide a guaranteed delivery date on the checkout page, your shipping fees may be refunded if we miss our promised delivery date.

• The following requirements must be met to qualify for a delivery guarantee refund:
• Shipping method selected is shipping option advertised on a product detail page.
• Order is shipping to eligible address.
• Order is placed before order within countdown listed on the checkout page. The order within countdown timer provides the window of time in which you must place your order to receive your delivery by the date shown.
• That delivery date may become unavailable within that window of time due to changes in inventory or delivery capacity before you place your order. Your confirmed delivery date is included in your order confirmation email. Contact us with any concerns.
• If your order contains items that aren't eligible for guaranteed delivery, shipping preference Ship my items as they become available is selected.
• Your credit or debit card must be successfully charged before the deadline displayed on the checkout page.

The guarantee does not apply if we miss our promised delivery date because of an unforeseen circumstance outside of our control, such as a strike, natural disaster, or severe winter storm. Also, delivery scans might be inaccurate.

To inquire about a refund of the shipping fees you paid on this order, Contact our Customer Success Team.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at wearcog . Please note that returns will need to be sent to the following address: [ Contact Customer Success Team For Warehouse Location Near You ] 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Customer Success Team

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Items that You Can't Return

There are some items purchased on wearcog that you can't return. Among them are digital items, cards, and products that are unsafe for return. Devices are also non-returnable more than 30 days after delivery.

If an item purchased on wearcog is returnable, you're eligible to initiate a return request in Your Orders.

Non-returnable Items

Hazardous Material

Items classified as hazardous materials

Items that use flammable liquids or gases

Others

Any product missing the serial number or UPC

Items with special shipping restrictions

Customized Products

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Customer Success Team Email: support@wearcog.com